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Solution Consultant (Presales)

  • On-site, Hybrid
    • Vienna, Austria
  • €55,000 per year
  • Customer Support

Job description

Tset is redefining how the manufacturing industry approaches cost and sustainability. Our software empowers engineers and purchasers to make smarter, greener, and more cost-efficient decisions—from development through production to procurement. We’re trusted by global players and we’re scaling fast across Europe, North America, and Asia. 

To accelerate our growth, we’re looking for a Solution Consultant (Presales) with manufacturing know-how and a technical mindset—someone who loves understanding customer challenges and translating them into convincing software solutions. 

Job requirements

What you’ll do 

Support the sales process with manufacturing and solution expertise 

  • Lead discovery sessions and needs analysis with customers about how they assess product cost and carbon footprint across various manufacturing processes and use cases 

  • Translate customer requirements into a tailored solution concept (value story, scope, configuration /customization approach) 

  • Deliver product demos and presentations to technical and business stakeholders 

  • Answer functional and technical questions (manufacturing costing logic, data inputs/outputs, feasibility, software features) and align expectations early 

  • Support RFP/RFQ responses and help shape proposals with clear assumptions and boundaries 

  • Collaborate closely with Sales, Product, and Development to ensure strong internal alignment and a high-quality handover to implementation/customer success 

  • Capture feedback from the field and feed it back into Product (market learnings, gaps, opportunities) 

What we’re looking for 

  • Knowledge of manufacturing / production technologies (e.g., machining, forming, casting, injection molding, assembly—depending on your focus) 

  • A technical background (e.g., mechanical/manufacturing engineering) or equivalent practical experience in manufacturing environments 

  • Experience in a customer-facing role is a plus (presales, consulting, application engineering, process engineering with customer interaction) 

  • Ability to structure complex problems, ask the right questions, and communicate clearly with different stakeholder levels 

  • Confident working with data and tools (Excel; experience with costing tools is a plus) 

  • Hands-on approach when it comes to using and administering software products. 

  • (Basic) programming skills are a plus. 

  • Readiness to travel occasionally (ca. 10 times a year, occasionally intercontinental) 

  • Fluency in English, German is a plus.  

What we offer 

  • A high-impact role in a fast-scaling, product-driven company with interesting clients 

  • Flat hierarchies and room to shape how we run presales and customer engagements 

  • Hybrid work setup with flexible home office options (on average 2 days home/office per week) 

  • Team lunches, coffee/snacks, fun team events—and optional German language classes 

  • Extra vacation days: your birthday, Christmas, Easter, and (in Austria) all bridge days (Fenstertage) 

  • A diverse, international team of 60 experts across software, math, and industry domains 

On-site, Hybrid
  • Vienna, Wien, Austria
€55,000 per year
Customer Support

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