Solution Consultant (Presales)
- On-site, Hybrid
- Vienna, Austria
- €55,000 per year
- Customer Support
Job description
Tset is redefining how the manufacturing industry approaches cost and sustainability. Our software empowers engineers and purchasers to make smarter, greener, and more cost-efficient decisions—from development through production to procurement. We’re trusted by global players and we’re scaling fast across Europe, North America, and Asia.
To accelerate our growth, we’re looking for a Solution Consultant (Presales) with manufacturing know-how and a technical mindset—someone who loves understanding customer challenges and translating them into convincing software solutions.
Job requirements
What you’ll do
Support the sales process with manufacturing and solution expertise
Lead discovery sessions and needs analysis with customers about how they assess product cost and carbon footprint across various manufacturing processes and use cases
Translate customer requirements into a tailored solution concept (value story, scope, configuration /customization approach)
Deliver product demos and presentations to technical and business stakeholders
Answer functional and technical questions (manufacturing costing logic, data inputs/outputs, feasibility, software features) and align expectations early
Support RFP/RFQ responses and help shape proposals with clear assumptions and boundaries
Collaborate closely with Sales, Product, and Development to ensure strong internal alignment and a high-quality handover to implementation/customer success
Capture feedback from the field and feed it back into Product (market learnings, gaps, opportunities)
What we’re looking for
Knowledge of manufacturing / production technologies (e.g., machining, forming, casting, injection molding, assembly—depending on your focus)
A technical background (e.g., mechanical/manufacturing engineering) or equivalent practical experience in manufacturing environments
Experience in a customer-facing role is a plus (presales, consulting, application engineering, process engineering with customer interaction)
Ability to structure complex problems, ask the right questions, and communicate clearly with different stakeholder levels
Confident working with data and tools (Excel; experience with costing tools is a plus)
Hands-on approach when it comes to using and administering software products.
(Basic) programming skills are a plus.
Readiness to travel occasionally (ca. 10 times a year, occasionally intercontinental)
Fluency in English, German is a plus.
What we offer
A high-impact role in a fast-scaling, product-driven company with interesting clients
Flat hierarchies and room to shape how we run presales and customer engagements
Hybrid work setup with flexible home office options (on average 2 days home/office per week)
Team lunches, coffee/snacks, fun team events—and optional German language classes
Extra vacation days: your birthday, Christmas, Easter, and (in Austria) all bridge days (Fenstertage)
A diverse, international team of 60 experts across software, math, and industry domains
- Vienna, Wien, Austria
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